Returns & Exchanges

Harrolds accepts change of mind returns within 14 days for full priced items. Items purchased on sale are eligible for exchange only.

For all Australian full priced orders, Harrolds offers returns for a fee.

For NZ & International Orders, all costs associated with the return will be at the responsibility of the customer. We recommend a courier service such as DHL or Fed Ex so that you can monitor your return via tracking.

*Due to hygiene reasons, ‘change-of-mind’ exchanges or refunds do not apply to any cosmetics, earrings, hosiery and underwear.