Terms & Conditions

Welcome to Harrolds Online. By accessing Harrolds' website (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms and Conditions (T&Cs). Please read the T&Cs carefully before placing any orders on www.harrolds.com.au. We recommend you should keep a copy of the T&Cs for future reference.

Harrolds is a trading name of Harrolds Logistics Pty Ltd. Our registered address is 45 Brady Street, South Melbourne, Melbourne VIC 3205.

Harrolds reserves the rights to modify the T&Cs from time to time. Please read the T&Cs and check back often. If you do not agree to any change to the T&Cs then you must immediately stop using the Site.

ONLINE ORDERS

Acceptance of Orders

  • Harrolds reserves the right to not accept or cancel your order at any point at our discretion.
  • While Harrolds strives to ensure details on our website are always accurate, we may from time to time discover an error in the pricing of products. If there is an error in the pricing of a product in your order, we will endeavour to let you know as soon as possible. Please note, Harrolds is under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and we reserve the right to cancel such an order that has been accepted or is in transit.

GIFT CARDS

Conditions of Use

  • Gift cards are only redeemable at Harrolds stores only.
  • Gift cards are unable to be redeemed online, including online orders processed with Afterpay, PayPal, Alipay and Apple Pay.
  • Gift cards are non-transferable and cannot be exchanged for cash or credit.
  • Gift cards cannot be replaced if lost or stolen.
  • Gift cards will expire 3 years from the date of purchase.
  • Gift cards can be partially redeemable, however it is up to the cardholder to use the full value within the validity period. Any unused balance will not be refunded or credited after the card expires.

Expiration

  • Harrolds store gift cards and eGift cards expire 3 years after the issue date, or until the complete balance has been redeemed.
  • Any balance that remains on a gift card after the expiration date will not be available for use.

PROMOTIONS & OFFERS

Free Standard Delivery for all Australian orders over $300

  • Free standard delivery is available for all Australian orders with a minimum order value of $300.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

Free Standard Delivery

  • Harrolds may choose, from time to time, to offer free standard delivery for all Australian orders.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

Email 10% Sign-Up Offer

  • To redeem this offer, enter the promo code you receive within the registration email at checkout on your first order from Harrolds Online.
  • This offer is only available on all full price orders over AUD $500.
  • This offer is valid for a period of 4 weeks from date of issue only.
  • This offer is valid for purchases made only on Harrolds Online and not in store.
  • This promo code may only be used once per person and cannot be combined with any other promotion, including discounts, offers, code and vouchers (including the purchase of Gift Vouchers).
  • This voucher is strictly non-transferable and cannot be redeemed for cash.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

Harrolds 'Gift with Purchase' Offer

Harrolds is currently offering a gift with purchase for the first 100 international orders only. The promotion is subject to these Terms and Conditions ("T&Cs"):

  • The offer excludes any Australian orders.
  • Only applicable to international countries that Harrolds delivers too.
  • Offer will end after the first 100 international orders are placed.

The Harrolds Sale

The promotion is subject to these Terms and Conditions ("T&Cs"):

  • Commencing 17.12.20 online and 18.12.20 in-store.
  • 50% off marked items.
  • Sale excludes tailoring, new season, Amina Muaddi, Amina x Awge, Bottega Veneta, Valextra, Manolo Blahnik, Christopher Esber, Wynn Hamlyn, Comme Des Garcons Play , Fear of God x Zegna, Tom Ford Fragrances, Amouge, Creed, Clive Christian, Santa Marian Novella, Cire Trudon, Jolie Laide, En Gold, Degoey Planet, Theragun, Patricks, Master & Dynamics. Acne and Dries Van Noten.