Terms & Conditions

Welcome to Harrolds Online. By accessing Harrolds' website (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms and Conditions (T&Cs). Please read the T&Cs carefully before placing any orders on www.harrolds.com.au. We recommend you should keep a copy of the T&Cs for future reference.

Harrolds is a trading name of Harrolds Logistics Pty Ltd. Our registered address is 45 Brady Street, South Melbourne, Melbourne VIC 3205.

Harrolds reserves the rights to modify the T&Cs from time to time. Please read the T&Cs and check back often. If you do not agree to any change to the T&Cs then you must immediately stop using the Site.

GIFT CARDS

Conditions of Use

  • Gift cards are only redeemable at Harrolds stores only.
  • Gift cards are unable to be redeemed online, including online orders processed with Afterpay, PayPal, Alipay and Apple Pay.
  • Gift cards are non-transferable and cannot be exchanged for cash or credit.
  • Gift cards cannot be replaced if lost or stolen.
  • Gift cards will expire 3 years from the date of purchase.
  • Gift cards can be partially redeemable, however it is up to the cardholder to use the full value within the validity period. Any unused balance will not be refunded or credited after the card expires.

Expiration

  • Harrolds store gift cards and eGift cards expire 3 years after the issue date, or until the complete balance has been redeemed.
  • Any balance that remains on a gift card after the expiration date will not be available for use.

PROMOTIONS & OFFERS

Free Standard Delivery for all Australian orders over $300

  • Free standard delivery is available for all Australian orders with a minimum order value of $300.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

Free Standard Delivery

  • Harrolds may choose, from time to time, to offer free standard delivery for all Australian orders.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

Email 10% Sign-Up Offer

  • To redeem this offer, enter the promo code you receive within the registration email at checkout on your first order from Harrolds Online.
  • This offer is only available on all full price orders over AUD $500.
  • This offer is valid for a period of 4 weeks from date of issue only.
  • This offer is valid for purchases made only on Harrolds Online and not in store.
  • This promo code may only be used once per person and cannot be combined with any other promotion, including discounts, offers, code and vouchers (including the purchase of Gift Vouchers).
  • This voucher is strictly non-transferable and cannot be redeemed for cash.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

20% Off 'Treat Yourself' Promotion

Receive 20% off all products on Harrolds Online subject to these Terms and Conditions ("T&Cs"):

  • This promotion is available on Harrolds Online only.
  • This promotion applies to all products available on Harrolds Online.
  • This promotion is valid from 30.03.20–03.04.20, unless stated otherwise by Harrolds.
  • This promotion is non-transferable, non-exchangeable and no cash alternative is offered.
  • This promotion can not be used in conjunction with any other offering, including the 10% sign up offer.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding this promotion, the decision of Harrolds is final and no correspondence or discussion shall be entered into.

30% Off 'Stay Home' Promotion

Receive 30% off selected products on Harrolds Online subject to these Terms and Conditions ("T&Cs"):

  • This promotion is available on Harrolds Online only.
  • This promotion applies to all products available on Harrolds Online.
  • This promotion is valid from 09.04.20–14.04.20, unless stated otherwise by Harrolds.
  • This promotion is non-transferable, non-exchangeable and no cash alternative is offered.
  • This promotion can not be used in conjunction with any other offering, including the 10% sign up offer.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding this promotion, the decision of Harrolds is final and no correspondence or discussion shall be entered into.

30% Off Sitewide Promotion

Receive 30% off selected products on Harrolds Online subject to these Terms and Conditions (“T&Cs”):

  • This promotion is available on Harrolds Online only.
  • This promotion applies to all product available on Harrolds Online, with the exception of the brands stated below.
  • This promotion does not include items from the following brands: Master & Dynamic, Patricks, Stefano Ricci, Valextra, Amina Muaddi, Bottega Veneta, Comme des Garçons Play, Cire Trudon, Clive Christian, Creed and Amouage.
  • This promotion is valid from 21.04.20–11.05.20, unless stated otherwise by Harrolds.
  • This promotion is non-transferable, non-exchangeable and no cash alternative is offered.
  • This promotion can not be used in conjunction with any other offering, including the 10% sign up offer.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding this promotion, the decision of Harrolds is final and no correspondence or discussion shall be entered into.

30% Off ‘Queen’s Birthday’ Promotion

Receive 30% off selected Harrolds products in-store and online subject to these Terms and Conditions (“T&Cs”):

  • This promotion is available in all Harrolds stores and online.
  • This promotion applies to all product available in-store and online, with the exception of the brands stated below.
  • This promotion does not include items from the following brands: Patricks, Comme des Garçons Play, Tom Ford (eyewear), Bottega Veneta, Amina Muaddi, Golden Goose (footwear), Acne (selected products), Valentino (selected products), Master & Dynamic, Cire Trudon, Clive Christian, Creed, Santa Maria Novella and Amouage.
  • This promotion is valid for a limited time only.
  • This promotion is non-transferable, non-exchangeable and no cash alternative is offered.
  • This promotion can not be used in conjunction with any other offering, including the 10% sign up offer.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding this promotion, the decision of Harrolds is final and no correspondence or discussion shall be entered into.

Harrolds 'Up To 50% Off' and 'FINAL SALE 70% Off' Sale

Receive up to 70% off selected Harrolds products in-store and online subject to these Terms and Conditions ("T&Cs"):

  • The sale is available in all Harrolds stores and online.
  • The sale applies to all product available in-store and online, with the exclusion of selected brands and products.
  • Lardini, Jacob Cohen, Caruso, Brioni, Corneliani, Tom Ford, Moreschi, Christian Kimber, Stefano Ricci and Andrea Ventura reduced items are not eligible for 70% off.
  • The sale is valid from 1:00pm 14.08.20-24.08.20, unless stated otherwise by Harrolds.
  • The sale cannot be used in conjunction with any other promotion or offer available on Harrolds Online, including the 10% off sign up offer.
  • Harrolds reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding the sale, the decision of Harrolds is final and no correspondence or discussion shall be entered into.

Harrolds 'Gift with Purchase' Offer

Harrolds is currently offering a gift with purchase for the first 100 international orders only. The promotion is subject to these Terms and Conditions ("T&Cs"):

  • The offer excludes any Australian orders.
  • Only applicable to international countries that Harrolds delivers too.
  • Offer will end after the first 100 international orders are placed.